Kyle has completed a webinar titled “Customer Service: A Transformation” for The Association of Boarding Schools (TABS) as part of their online professional development series titled TABS3D. The session description is as follows:

This session explores the technology department of The Hill School and its journey into a customer service powerhouse. While this session is about a technology, the content is widely applicable to customer service in an educational setting. Tools, techniques, and data will be shared.

As this is part of a professional development series, the webinar can be watched at any time. A free registration is required to log into the system. Once you are logged in, simply type “customer service” into the search bar at the top of the site and press enter to search. You’ll see Kyle’s webinar listed, and you can simply click on it to begin watching.

With a gift from The Hill School’s loyal alumnus Jim Alexandre ’75 and his wife, Julie, the humanities program now has an updated home in the Levis ’45-Alexandre ’75 Center for The Humanities. This was a major renovation project involving architects, electricians, audio-visual technicians, and artisan craftsmen familiar with historic restoration and renovation. The project achieved national attention when the National Association of Independent Schools (NAIS) did a feature article on the project in their INSPIRATION LAB, an online blog/e-zine focused on inspiring stories in independent schools. You can read the NAIS article here.

Kyle is extremely proud of this project as it places an immense amount of technology into a very traditional classroom in such a way as to respect the history of the space. Kyle worked closely with the architect, the school’s advancement office, donors, renovation specialists, and, of course, the faculty to create a premier space that keeps the technology “under the hood.”